After several years of procrastination I discovered DISC, and Dr. Shifflett, and made an appointment to address my multiple lower back issues. At my first appointment I knew he was the right doctor for me. After all the scans and imaging were done, I was shocked to find out that my neck was actually in far worse shape than my back! It was decided to do the cervical artificial disc replacement. Had some bumps along the way due to miscommunication from my other doctors and imaging places, and Dr S. took the time to call me personally several times to answer questions and resolve issues. Dr. S. has always been very generous of his time, and you never feel rushed at your appointments. He explains things in layman terms, and is very warm and personable. My surgery at the Surgery Center went smoothly, and the care was excellent. The Imaging Center across the street is also fabulous, and so handy. Dr Shifflett's assistant Blake is also great, and helped me a lot in navigating all the insurance issues. I just had a follow up appt. yesterday, and again, much discussion about many things, I actually look forward to going! Thanks again everyone at DISC!